Your Provider: Legal & General
Legal & General Group plc, commonly known as Legal & General or L&G, is a British multinational financial services and asset management company headquartered in London, England. Its products and services include investment management, lifetime mortgages, pensions, annuities, and life insurance.
Additional Benefits
Nurse Support Services: a suite of six support services (listed below) available for free to Critical Illness policyholders
Serious illness, disability or bereavement support: professional advice and guidance around treatments and coping strategies, as well as practical help where appropriate.
Second medical opinion: personal nurse advice around diagnosis and treatment, with the possibility for face-to-face appointments with UK-based consultants.
Mental Health support: long-term support and guidance for mental health conditions – telephone counselling and therapy, as well as face-to-face sessions.
Carer support: emotional and practical support specifically for carers. Help at Home: long-term advice and support (via phone/potential in-home service) following a hospital stay.
Eldercare: support and advice to keep elderly relatives safe, whether they live independently or within a residential facility.
Legal & General pay-out rates
In 2024, 97% of life insurance claims were paid out by Legal & General.
Defaqto
Legal & General has received a 5-star rating from Defaqto, indicating a high level of quality and reliability in their policies.
Awards Won
Legal & General won the Consumer Moneyfacts award for Life Insurance Provider of the Year (Direct). They also won awards at the PP Investment Awards and received a silver award for Best Customer Service Team at the European Contact Centre & Customer Service Awards.

