Your Provider: HSBC
HSBC (Hong Kong & Shanghai Banking Corporation) is a global financial services group, well known in the UK for their banking. They were founded in 1865 to help with trading between Europe and Asia. As well as a range of banking services, HSBC also provide life insurance.
HSBC Provider benefits
HSBC Life customers also get access to 'HSBC Life Online Health Services' mobile app, which provides expert medical assistance and well-being support, all provided by Square Health.
24/7 GP Access: Speak to a UK doctor anytime via phone or video.
Prescription Services: Get private prescriptions digitally, quickly and easily.
Physiotherapy: Up to 8 video consultations a year with a personalised treatment plan.
Second Medical Opinion: Two consultations a year with a specialist for added reassurance.
Health MOT: Test over 20 health markers with a simple blood test kit.
Mental Health Support: Access therapy or CBT sessions, with up to 8 per year.
These benefits are here to support your health and well-being—no extra cost!
HSBC payout rates
In 2024, 97.5% of life insurance and critical illness claims were paid out by HSBC, totalling £93 million.
Awards won
In 2023, HSBC were shortlisted in the 'Best Protection Provider' category at the MM awards. In 2022, they also won the Cover Excellence Award for 'Outstanding Individual Critical illness'.

